FAQ
dotBleu provides secure, affordable, and efficient shipping services between the United States and Sierra Leone. We handle both air and sea freight shipments, ensuring that your packages arrive safely and on time.
We ship from the United States to Sierra Leone and from Sierra Leone to the United States. Our goal is to provide a reliable and seamless shipping experience for both individuals and businesses.
- Ship your package to our US or Sierra Leone warehouse using your preferred courier.
- Order your items online and have them shipped directly to dotBleu. Once received, we will process and ship them to your destination.
- Drop off your package at our office locations.
- Contact us for warehouse addresses and shipping details.
- Personal packages (electronics, clothing, household items).
- Business shipments (inventory, equipment, documents).
- Bulk packages via air and sea freight.
Once we receive your package, you’ll receive a tracking number that allows you to monitor its journey in real time via our website. We also provide updates via email, SMS, or WhatsApp.
While we aim to deliver on time, unforeseen circumstances such as customs inspections, weather, or airline delays can sometimes impact delivery schedules. If your package is delayed, we will keep you updated and work to resolve the issue as quickly as possible.
- Providing secure handling from start to finish.
- Offering tracking and real-time shipment updates.
- Ensuring careful handling for fragile and high-value shipments.
- Purchase extra insurance for higher-value shipments.
- Contact us for a customized coverage option.
- Let us know when booking your shipment if you require extra insurance.